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The Annoyance of E-Mail

The overuse of e-mail, and related etiquette violations, are a big annoyance in the workplace.

ABC News has developed a list of “No-No’s” when it comes to business e-mails (and they’re all great examples of what not to do). They are:

  1. Don’t ‘cc’ someone’s boss on a criticism unless you really mean it;

  2. Hitting the ‘reply all’ button;


It is suggested that you develop an e-mail etiquette policy for your handbook – but, like all policies, you need to consistently enforce it.

And remember – when you put something in writing – it’s there forever.


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Dave Berkus is an accomplished speaker, author and angel investor.  He provides common sense advice to all businesses through his blog, Berkonomics. His recent post deals with the frustrations of busi

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